Curbside Check-in

Curbside Check-in is a convenient and safe way to check-in for your reservation and receive your guestroom key(s) and general information, all from the comfort of your vehicle. Curbside Check-in is available daily from 3:00pm to 8:00pm. To be eligible for this service, you must either have prepaid for your stay or have working credit card information on file. To opt-in for this service, simply follow these steps:

Contact the Lodge Desk by phone at 1 (831) 624-2888 x 7 at least 24 hours prior to your arrival date and notify us that you would like Curbside Check-in. You may be asked to provide credit card information at this time to be held on file.

On the date of your arrival, please contact the Lodge Desk once you are approximately 30-minutes from the property to give us ample time to prepare your Welcome Packet inclusive of your key card(s), a map of our property, information on QuailChat (our on-property texting service), and information regarding PressReader smartphone application for complimentary access to a selection of online newspapers and magazines.

Upon arrival, park under the main entrance porte cochere and contact us once more to notify us of your arrival. Please have a valid form of identification ready that matches the name on the reservation. Remain in your vehicle and a staff member adhering to proper health and sanitation protocols will verify identification and present your Welcome Packet so you can be on your way to your guestroom!

Our team is available to answer any questions that you may have regarding current closures, restrictions, or mandates in effect by the County. Please call 831.624.2888 x 7 or email lodgedesk@quaillodge.com.